Frequently asked questions

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Frequently asked questions about using XPaymen services, managing transactions, and user data security.

This section provides answers to frequently asked questions about using XPaymen services, creating payment gateways, managing transactions, and data security.

How can I obtain an API Key?

Go to your user panel → Crypto Payment Gateway → create a new gateway. The API Key will be visible on the gateway details page.

How can I create a new transaction?

You can create a new transaction using the wallet list page in your user panel or via the API by providing necessary information such as amount and currency.

How can I check the status of a transaction?

Using the user panel or API, you can retrieve the details and status of a transaction.

How can I view my crypto wallets?

The getCryptoWallets method returns a list of your wallets with balances and pending transactions.

What is the purpose of the Callback URL?

Your publicly accessible server URL where XPaymen sends and verifies transaction data after payment.

What should I do if I forget my account password?

On the login page, select "Forgot Password" to receive a password reset link via your email.

Can I retrieve past transactions?

Yes, in your user panel you can view all past transactions in a paginated format.

How do I handle API errors?

All methods throw exceptions on errors. Use try-catch blocks to handle them appropriately.

Does XPaymen support multiple cryptocurrencies?

Yes, you can manage transactions and wallets for multiple cryptocurrencies.

How can I get support?

If you encounter issues or have questions, submit a support ticket via your user panel. Our team responds promptly.